Privacy Policy

1. Introduction

JobHub BW ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at jobhub.co.bw (the "Platform"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide to us when you register on the Platform, including but not limited to:

• Name and surname
• Email address
• Phone number
• National ID number (encrypted)
• Physical address and location
• Employment history and qualifications
• Professional registrations and certifications
• CV and supporting documents
• Profile photographs

2.2 Automatically Collected Information

When you access the Platform, we may automatically collect certain information, including:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Usage patterns and preferences

3. How We Use Your Information

We use the information we collect for the following purposes:

• To create and manage your account
• To facilitate job applications and candidate searches
• To connect service providers with clients
• To process and manage piece-job postings
• To send notifications about your account and applications
• To improve our Platform and user experience
• To prevent fraud and ensure Platform security
• To comply with legal obligations
• To communicate with you about Platform updates and features

4. Information Sharing and Disclosure

4.1 With Employers

If you are a job seeker, approved employers may access your profile information, including your CV and documents. Sensitive information such as your full national ID number is masked and only the last 4 digits are displayed to employers.

4.2 With Service Requesters

If you are a service provider, your profile, portfolio, and contact information will be visible to users browsing the piece-jobs marketplace.

4.3 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.4 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security audits and monitoring
• Firestore security rules to prevent unauthorized data access
• Secure file storage with Firebase Cloud Storage

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: You can access and review your personal information at any time through your account settings
• Correction: You can update or correct your personal information through your profile
• Deletion: You can request deletion of your account and personal information by contacting us
• Privacy Controls: You can control who sees your profile through privacy settings
• Opt-out: You can opt out of marketing communications at any time
• Data Portability: You can request a copy of your data in a portable format

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain certain information for legal or regulatory purposes.

8. Children's Privacy

Our Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information from our systems.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our Platform and store certain information. Cookies are files with a small amount of data that are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Platform.

10. Third-Party Services

Our Platform uses Firebase services (Authentication, Firestore, Cloud Storage) provided by Google. These services have their own privacy policies addressing how they use your information. We encourage you to review Google's privacy policy at https://policies.google.com/privacy.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

13. Consent

By using our Platform, you consent to our Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our Platform.