Liaison Officer

Job Description

To provide end-to-end support for cross-border payment requests and queries, ensuring accurate review, validation and processing of instructions, investigations, effective resolution of payment exceptions, and timely stakeholder engagement within agreed service level agreements.

Key Responsibilities

To provide end-to-end support for cross-border payment requests and queries, ensuring accurate review, validation and processing of instructions, investigations, effective resolution of payment exceptions, and timely stakeholder engagement within agreed service level agreements.

Qualifications & Experience

• First Degree
• Field of Study: Business Commerce
• 1-2 years: Corrective Actions
• 1-2 years: Operations
• 1-2 years: Broad knowledge and practical work experience within a payments processing area
• 1-2 years: Knowledge and practical experience with using computers and relevant programmes and systems to capture and upload data is preferable
• 1-2 years: Previous banking knowledge is preferable. Previous experience from a graduate programme or learnership
• Behavioural Competencies:
• – Adopting Practical Approaches
• – Challenging Ideas
• – Checking Things
• – Developing Expertise
• – Establishing Rapport
• – Following Procedures
• – Generating Ideas
• – Interacting with People
• – Meeting Timescales
• – Producing Output
• – Taking Action
• – Upholding Standards
• Technical Competencies:
• – Client Servicing
• – Data Analysis
• – International Market Knowledge
• – IT Systems
• – Local Market Knowledge
• – Query Resolution
• – Risk Reporting

How to Apply

To apply, please visit: https://jobs.smartrecruiters.com/StandardBankGroup/744000157514329-liaison-officer?oga=true Please state that you got the job advert through JobHub BW website when submitting your application.