Administration Officer (12 month Contract)

Job Description

Purpose To provide high-level administrative oversight and coordination across the branch, with a primary focus on the effective management and collection of outstanding debt from customers. This role ensures financial compliance and drives customer retention through professional financial and relationship management.

Key Responsibilities

• Collection of outstanding debt from customers and working to achieve DSO targets.
• Ensure and enhance an effective collection process, including timely management of debtor accounts.
• Manage work, process bills, and collect necessary supporting documents.
• Prepare weekly and monthly divisional business reports and generate detailed monthly compliance and operational reports.
• Actively resolve customer queries related to outstanding debt and payment allocations.
• Coordinate with legal recoveries teams and external attorneys, providing necessary proof of service and documentation for debt recovery.
• Provide high-level strategic coordination and administrative support.
• Build and sustain effective internal and external customer relationships.
• Maintain professional communication as a coordinator and service agent.
• Ensure meticulous creation, organization, and maintenance of financial and collection records, ensuring high organization and attention to detail.

Qualifications & Experience

• Degree in Accounting, Business Management, or Business Administration (or AAT)
• MS Office Computer skills (Excel Advanced).
• Attention to detail
• Planning
• Good coordination abilities
• Interpersonal skills
• Strong customer service ethics
• Ability to take initiative and problem solving
• Honest and reliable

How to Apply

To apply, please visit: https://atscareers.g4s.com/index.php?m=careers&p=showJob&ID=32284 Please state that you got the job advert through JobHub BW website when submitting your application.