Front Desk Personnel

Job Description

We are seeking for a friendly and organized Front Desk Personnel to join the Francistown Office team. The ideal candidate will be the first point of contact for our clients and will play a key role in ensuring a positive experience. The Position will report to the Branch Manager.

Key Responsibilities

• To efficiently operate multi-line switchboard, receive direct calls and visitors and promote a positive image of the company.
• Welcomes visitors by greeting them, in person or on the telephone, answering or referring to inquiries.
• Directs visitors by maintaining employee and department directories, giving instructions.
• Maintains security by following procedures, monitoring logbook
• Maintains a safe and clean reception area by complying with procedures, rules, and regulations.
• Maintains continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.
• Contributes to team effort by accomplishing related results as needed.
• Cordially receive clients and address their queries or direct them to the relevant officer.
• Ensures availability of appropriate reading materials, company brochures and other tools for the comfort and information of waiting clients
• Manages meeting room bookings to avoid double bookings.

Qualifications & Experience

• Customer Service Orientation
• Excellent communication and interpersonal skills.
• Attentive to details.
• Time Management
• Minimum Qualifications
• BGCSE plus Certificate in Secretarial Studies or related.
• Certificate in Customer Service

How to Apply

Apply by email: recruitment.botswana@minet.co.bw Phone: +267 77554220 REF Code: FDP-MB Please state that you got the job advert through JobHub BW website when submitting your application.