Business Development & Operations Coordinator

Job Description

• WHAT YOU’LL DO
• Research prospects, make outreach calls, qualify enquiries and arrange discovery meetings.
• Follow up leads, proposals and client commitments through to a clear outcome.
• Maintain an accurate CRM with contact history, current status, next actions and deadlines.
• Support the founder with scheduling, correspondence, meeting preparation and action tracking.
• Coordinate LinkedIn activity and follow up enquiries generated through our marketing.
• Prepare concise daily and weekly reports showing completed work, results, outstanding actions and decisions needed.
• Support client assignments and selected BusBox partnership and operational activities.

Key Responsibilities

• WHAT YOU’LL BRING
• Demonstrated experience in business development, sales support, customer relationship management or a similar role.
• Practical CRM experience and confidence using Google Workspace, spreadsheets and shared calendars.
• Experience providing executive, administrative or virtual assistant support.
• Confidence speaking with prospects and clients by phone, email and online meetings.
• Strong written communication, attention to detail and reliable follow-through.
• The ability to organise competing tasks, flag obstacles early and work independently within agreed priorities.
• Sound judgement when using AI tools, including checking accuracy and protecting confidential information.

Qualifications & Experience

• A Certificate/Diploma in Accounting & Business Studies or other relevant qualification is welcome. Demonstrated capability and evidence of delivery will carry significant weight.
• BUT WHO WILL THRIVE HERE?
• Someone comfortable working in a small, growing business, taking ownership of agreed tasks and staying close to clients and opportunities. You should be able to explain your work clearly and show the actions and results behind your reports.

How to Apply

Send your CV and a comprehensive cover letter/motivation to careers@structura.africa with the subject: Business Development & Operations Coordinator In your cover letter/motivation, briefly describe: A lead or client opportunity you followed through and the outcome. The CRM systems you have used and how you kept records current. Your experience supporting a founder, executive or small team. Shortlisted candidates will complete a practical exercise covering client communication, CRM updates and task prioritisation. Please anonymise any examples from previous employers.