GUESTHOUSE ASSISTANT

Job Description

Dazzle Boutique Guesthouse in Palapye is looking for a friendly, reliable and hardworking Guesthouse Assistant to join our team. The successful candidate will help ensure that every guest receives a warm welcome and enjoys a clean, comfortable and memorable stay. This is a hands-on role suited to someone who enjoys hospitality, takes pride in attention to detail, and can work well independently as well as within a team.

Key Responsibilities

• Welcome guests and assist with check-ins and check-outs
• Respond professionally to guest enquiries by phone, email and WhatsApp
• Manage bookings, payments and basic administrative tasks
• Prepare rooms before guest arrivals and inspect rooms after departures
• Assist with housekeeping, laundry and maintaining clean public areas
• Serve or help prepare breakfast and refreshments when required
• Report maintenance issues and help keep the property neat and presentable
• Support the Guesthouse Manager with daily operations and other assigned duties

Qualifications & Experience

• Previous hospitality, guesthouse, hotel, reception or customer-service experience is an advantage
• Friendly, professional and well-presented manner
• Good communication skills in English;
• Basic computer and booking-system skills
• Ability to work flexible shifts, including weekends and public holidays
• Honest, dependable, organised and able to pay close attention to detail
• Ability to perform practical duties such as cleaning, laundry and carrying light supplies

How to Apply

Apply by email: dazzleguesthouse@gmail.com Please state that you got the job advert through JobHub BW website when submitting your application.