Assistant Head Waiter

Job Description

We are looking for an experienced Assistant Head Waiter to support restaurant operations, supervise the service team, and ensure excellent guest service.

Key Responsibilities

• Supervise waiters and ensure smooth restaurant service.
• Welcome guests, assist with seating, menus, food and beverage recommendations.
• Handle guest complaints professionally.
• Conduct pre-shift briefings and train junior staff.
• Allocate staff stations and monitor performance.
• Monitor restaurant stock, including glassware, cutlery, linen and consumables.
• Maintain high hygiene, food safety and service standards.

Qualifications & Experience

• 3-5 years’ experience in hospitality, restaurants or fine dining.
• At least 1-2 years’ supervisory experience.
• Good knowledge of POS systems and reservation systems.
• Knowledge of wine service, beverages, coffee and food service.
• Strong leadership, communication and customer-service skills.
• Hospitality qualification preferred.
• Food safety and First Aid certification will be an advantage.

How to Apply

Apply by email: m.moyo@lionpark.co.bw Address: Lion Park Resort Employer: Lion Park Resort  |  Browse: Hospitality · Gaborone Please state that you got the job advert through JobHub BW website when submitting your application.