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Closes: September 27, 2026

CLAIMS ASSESSOR

First Mutual Health Proprietary Limited
GaboroneFull TimeHealthcare

Job Description

Applications are invited from suitably qualified and experienced persons to fill the above vacancy that has arisen within First Mutual Health Proprietary Limited – Botswana.

Key Responsibilities

  • Contributing to the continuous improvement of processes within the Claims department.
  • Adjudicating claims for accuracy and appropriateness before payment.
  • Processing preauthorisations at the request of members and service providers.
  • Engaging health service providers where clarifications on claims or quotations are required, or around claiming procedures.
  • Attending to email, telephone and in-person queries on claims and preauthorizations from members and service providers.
  • Investigating the nature of queries and resolving or contributing to the resolution of the queries.
  • Devising and implementing strategies to identify any fraud, waste and abuse on submitted claims before payment.
  • Attending to ad hoc requests by service providers and members in a timely manner.

Qualifications & Experience

  • A diploma or degree in Nursing Science or a similar healthcare qualification is required.
  • A qualification in healthcare forensics is an added advantage.
  • Two years’ experience in a similar environment
  • Excellent organizational skills
  • Detail-oriented personality
  • Strong communication skills

How to Apply

To apply, please visit: https://forms.cloud.microsoft.com/r/6Y0LN7fPKv Please state that you got the job advert through JobHub BW website when submitting your application.

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