CONTROL ROOM OFFICER

Job Description

We are looking for a vigilant, responsible and detail-oriented Control Room Officer to monitor alarm signals, assess incidents and take immediate action to ensure the safety and security of our clients and their property.

Key Responsibilities

• Monitor alarm signals and CCTV alerts 24/7.
• Verify alarms and assess incidents accurately.
• Follow procedures and respond to alarms in a timely manner.
• Dispatch response officers and notify clients and relevant authorities when required.
• Maintain accurate logs and reports.
• Ensure excellent customer service.

Qualifications & Experience

• Valid driver’s licence held for at least 2 years (advantageous).
• Minimum 1-2 years’ experience in alarm monitoring or control room environment (advantageous).
• Certificate in IT or related qualification.
• Knowledge of alarm systems, procedures and emergency response.
• Excellent communication skills.
• Ability to work shifts, including nights, weekends and public holidays.
• Good computer skills and attention to detail.
• Clean criminal record.

How to Apply

Apply by email: bkrecruitment64@gmail.com Please state that you got the job advert through JobHub BW website when submitting your application.